FAQS

General

Our experienced advisors can assist you in selecting a memorial that honors your loved one's memory. We consider design, materials, and personalization options.

We handle the permit process on your behalf. It typically takes 2-3 weeks from the deposit payment, but duration may vary by cemetery.

Absolutely. We offer a range of customization options for both design and inscription, ensuring a personalized and meaningful memorial.

We accept payments through debit/credit cards, bank transfers, and personal cheques. The initial 20% deposit is due when placing the order, followed by additional instalments.

Standard designs typically take around 4-5 months from the date of permit approval and receipt of the second instalment.

Yes, if cremated remains are interred, a headstone may be fixed immediately as the ground requires no settling period.

We check and communicate with the cemetery to ensure compliance with their restrictions. We guide you through alternative options if needed.

Certainly. Our offerings include complementary elements like grave statues, flower vases, and ornaments to add a personal touch.

We keep you informed about the progress of your order, providing updates on manufacturing, permit approvals, and expected delivery dates.

Yes, the burial ground fee is part of the second instalment and is payable once we receive an approved permit from the cemetery or church authority.